Sales Productivity Impact on Profit
In a 1992 Harvard Business
School study,
Hindman & Sviokla1 showed that if a typical manufacturing company were to increase its sales
revenue per-person productivity by 5%, that it
could increase its
profit results by 20% (a 1::4 profit lever).
The traditional approach to "managing down
cost of sales (COS)"
focuses on reducing direct selling expenses. However, as the P&L
chart shows in its rightmost column, reducing sales expense by -5%
may increase profit by only 3% (merely a 1:: .6 profit lever).
And although raising selling price, (in the form of less
discounting, give-
aways, etc.), can be a 1::10 profit lever, the total range of possible discount reduction is
usually quite small, as is its relatively limited impact to
increase profit.
However, by virtue of sales pipelines commonly operating
at close rate yields as low as 10-15%, small
%increases in yield could generate large gains in revenue
per-person -- leveraging significantly larger total profit impact
increases, over several years, than raising selling price and cutting
sales expense combined.
Revenue productivity leverage on profit,
unfortunately, works in both directions. If sales
productivity decreases, P&L
profit could be negatively impacted by the
same ratios. Controlling the direction of this lever, and
increasing predictability, are two powerful reasons to
proactively manage* each pipeline.
. . . Estimate Your
Company's Entitled Sales Performance