Scoping Your Salesforce's Entitled
Performance and Results
In the chart, your
salesforce's current best sales performers
would
rank in
the upper levels of the dark bar with yellow stripes, poorest at
its bottom, with the bulk of the salesforce bell-curving out
at the bar's middle (at "Current Avg").
Now, think of what your
salesforce's actual revenue per-person range has been over the
last 12 months, best-to-worst. Next, estimate its "current average"
annual revenue per-person amount.
(The graph could also represent "results" in customer relationship quality
and forecast accuracy).
As a group, your top 20% performers
execute at a significantly higher productivity level. It's
as if your top 20% are using giant combines to harvest the wheat fields, while the
60% midsection manually wield swing blades
and sickles, and the lowest 20% are out cutting stalks with their pocket
knives and fingernails.
Question: If you were to equip everyone with
those top 20%ers' combines, how much higher might it raise the
whole salesforce's average
annual revenue per-person amount?
Answers typically range
"40-70% higher" average revenue production per person. What's
your estimate? Then multiply
that by 4 to
estimate the potential %increase in P&L
profit. About how much total revenue would your whole salesforce produce performing
at its entitled average performance level?
The chart's solid yellow bar
depicts your salesforce
operating on its "Entitled Avg"
performance level. All the required practices, processes, execution, and coaching components of
your best performers
are currently residing (here and there) within your operation. They are literally
in-house! -- although perhaps not yet
effectively mapped together and shared across the sales force.
And so, neither
are they being specifically coached and reinforced well. Nor are they
being rapidly streamlined, upgraded, and consistently adapted to competitive,
marketplace, technological, strategic, and product changes that
are impacting ability to sell, predict, grow.
However, since you do "have" them in your ranks and are paying for
them, your company, employees, customers,
partners, and stakeholders are all entitled to
that
best level of performance. They are entitled to be
enjoying the greater results, success record, growth,
professional credentials, predictability, certainty and enjoyment
-- to the VALUE operating on that level produces.
. . . Teamwork
vs. Free Lance