|
Free Lancing -- Traditional

BEFORE
Chronic Variance and
Inconsistency in Practices, Performance, Predictability, and
Results; Increasing Cost: (generally
listed in cause-effect order)
 | Less than 20% of
salesforce have, know and use best-methods &
tools |
 |
Inconsistent
process views, language, rules &
standards -- free lancing |
 | Low-med
efficient/effective manager
coaching -- stunting knowledge, skills, performance &
results growth |
 | Low-med
efficient/effective involve ment of management, tech
specialist, HQ personnel in prospect selling |
 |
Only little
ongoing sharing/improving, and the occasional sales
training event |
 | Large
opportunity effectiveness locked in unique approaches
of top 20% -- average deal $size stagnating |
 | Chronically
low 10-20% pipeline
yield |
 |
Pipelines
not proactively managed, go through repeating bust &
boom waves with unhealthy end-of-year drainings |
 | Productivity
gain is relatively small or none (revenue-per-person per cycle) |
 |
Widely varying new
prospect quality and pipeline inflow each month |
 | Low quality prospects
being pursued by 80% of salesforce |
 |
Late cycle fall-out
of poor fit/lost deals (increasing COS, wasted
resources) |
 | Deep
discounts/giveaways/terms given to make quarterly quotas
(more
COS) |
 |
Poor forecast
accuracy & predictability
horizon |
 | Department
staffing, training, &
re- sources out of sync with
selling cycle needs and new customer flow (less
efficiency &
effectiveness, more COS) |
 | Quarter-end hockey
stick revenue bulges (flash-flooding revenue flow) |
 |
Overloaded/Underloaded
sales support, tech services, implementation, customer support,
Mfg, &
admin staffs |
 | Employee
burn-out, poor response, late delivery, eroding quality
of work, more turnover, less attractive to new
hires |
 |
Inconsistent customer
relationship quality, expectations, &
lower satisfaction levels |
 | Low
% & weak customer
references, word of mouth, retention (higher COS) |
 |
High:
personnel turnover, % territory vacancy, and manager
time spent in hiring & ramping
(higher COS) |
 |
Pipeline capacity
severely drained -- Sales and supporting departments
neither fully ramped nor ready for new fiscal year's revenue target
increases |
 |
Pipeline
sales cycle length is static, or increasing (leaving
room for fewer revenue production cycles per |
.
. . Entitled Sales Performance
|
|
Team Process
& Improvement
AFTER
Rapidly
Improving
Practices, Performance, Predictability, Results and Consistency;
Decreasing Cost:
(generally
listed in cause-effect order)
 | 100% of salesforce
know and use
the best-practices &
tools |
 |
Common team process view, language, rules
&
standards -- set by sales people |
 |
Clear
common context for highly effective manager coaching to
better improve knowledge, skill, & results |
 |
Clear
common context for highly effective manager, tech
specialists, HQ involvement in prospect selling |
 | 100%
of salesforce regularly contribute
to rapidly improve best-practices/tools |
 | Improving
competitiveness in larger opportunities -- steadily
increasing average closed deal $size overall |
 |
Pipeline yield
(close rate) climbing |
 |
Pipelines being
proactively managed for 100%+
full ongoing with automated metrics feedback guiding
performance |
 |
Building
revenue productivity gains (revenue-per-person per cycle) |
 |
New prospect
pipeline inflow more consistent & higher quality |
 |
Low quality prospects
remain in pre-pipe cultivation |
 |
Poor fit/loser
opportunities weeded out early in cycle (reducing COS) |
 |
Prospects
see greater
value (less discounting, terms, giveaways, COS) |
 |
Forecast
consistency, accuracy, horizon increasing |
 | All
departments better staffed, trained, ready &
able to support selling and handle new customer flow
(more efficiency &
effectiveness, less COS) |
 | Higher %
territory quota targets met
each month (smooth flow) |
 |
Smooth workload
for sales support, tech services, implementation,
customer support, Mfg, & admin staffs |
 | Greater
employee satisfaction, on-
schedule higher quality work
done, less turnover, greater new hire attraction |
 |
Consistently
higher customer relationship quality, expectations &
satisfaction levels |
 | High
% &
strong customer references, word of mouth, retention
(lower COS) |
 |
Sales
turnover decreasing, low % terri- tory vacancy, less hiring
&
ramping, much more coaching time (lower COS) |
 |
Pipeline capacity
is full -- Sales and all supporting departments are
ramped &
ready to begin producing the new fiscal year's revenue target
increases |
 |
Pipeline
sales cycle length is reducing (providing more revenue production cycles per
FY)
|
.
. . 1::4 Sales
Productivity
|